Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition and packaging, and you must provide proof of purchase.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear in your account.

Sale items and gift cards are final sale and cannot be returned.

To request a return, please contact us at lilihomeessentials@gmail.com